Frequently Asked Questions (FAQs)
Find answers to common questions about our services, processes, and more. If you need further assistance, feel free to reach out—our team is ready to help!
FAQs for Cleaning Services
The cost of professional cleaning services in Nairobi varies based on the type and size of the area. Contact Prestige Bluestar for an affordable and customized quote today.
Yes, Prestige Bluestar provides eco-friendly cleaning services using safe, non-toxic products that protect the environment and your health.
For optimal cleanliness, it’s best to schedule house cleaning services weekly or bi-weekly. Prestige Bluestar offers flexible cleaning plans to suit your needs.
Yes, we offer same-day cleaning services for urgent requests. Contact us early to secure a spot.
Our deep cleaning services include thorough cleaning of floors, walls, windows, carpets, upholstery, kitchens, and bathrooms, leaving your space spotless.
Yes, we offer office cleaning services on weekends and public holidays to suit your schedule.
Absolutely! Prestige Bluestar specializes in post-construction cleaning to ensure your property is clean, dust-free, and ready for use.
We provide cleaning services across all neighborhoods in Nairobi and its surrounding areas. Most of our clients are in Karen, Kileleshwa, Lavington, Westlands, Kitisuru, Runda, Gigiri, Kilimani, Langata, Ruiru, Syokimayu, Kikuyu and other areas of Nairobi
You can easily book cleaning services online through our website’s “Book Online” page or by contacting us directly.
Yes, we offer personalized cleaning packages to fit your specific requirements and budget.
FAQs for Pest Control Services
We provide pest control for cockroaches, termites, rodents, bed bugs, mosquitoes, ants, and more, tailored for homes and businesses in Nairobi.
Yes, Prestige Bluestar uses safe, environmentally friendly pest control solutions that are harmless to children and pets.
The cost depends on the type and severity of the pest infestation. Contact us for a free estimate today.
Yes, we specialize in termite control for both residential and commercial properties in Kenya.
Regular pest control every three to six months is recommended to keep your property pest-free.
Yes, Prestige Bluestar offers professional fumigation services for homes, offices, and warehouses in Nairobi.
Common signs include droppings, property damage, foul odors, and visible pests. Contact us for a free inspection if you notice any signs.
Yes, our advanced bed bug treatment ensures complete elimination and prevents future infestations.
Yes, we provide pest-proofing solutions to safeguard your property from future infestations.
All our pest control experts are fully licensed and highly trained professionals.
FAQs for Moving Services
Yes, Prestige Bluestar offers reliable house moving services across Nairobi and Kenya.
Our moving services include packing, loading, transportation, unloading, and unpacking to make your move stress-free.
Moving costs depend on the distance, size of the move, and additional services required. Contact us for a customized quote.
Yes, we provide professional office relocation services, ensuring minimal downtime for your business.
Yes, our team takes extra care when packing and transporting fragile and valuable items.
Yes, we supply high-quality packing materials, including boxes, tape, and bubble wrap.
Yes, Prestige Bluestar offers long-distance moving services across Kenya.
We recommend booking at least two weeks in advance to ensure availability.
Yes, we provide secure storage facilities for short-term and long-term storage needs.
Yes, we offer insurance options to protect your belongings during the move.
General FAQs About Prestige Bluestar
Prestige Bluestar is a trusted provider of professional cleaning, pest control, and moving services in Nairobi and Kenya, offering unmatched reliability and quality.
Yes, we serve clients across Kenya. Contact us to confirm availability in your area.
You can contact us via phone, email, or through the contact form on our website.
Yes, we provide discounts when you book multiple services such as cleaning and pest control or post-construction cleaning and moving
We accept cash, mobile money (Mpesa or Airtel Money), and bank transfers for your convenience.
Yes, we are fully licensed and insured, ensuring your peace of mind.
You can book our services online, by phone, or by visiting our office.
We are available Monday to Friday from 8:00 AM to 6:00 PM.
Yes, we provide emergency cleaning and pest control services.
Yes, you can reschedule by contacting us at least 24 hours in advance.
FAQs for Customer Support and Guarantees
We strive for 100% customer satisfaction and offer a service guarantee. If you're not satisfied, we'll make it right.
Our team is highly trained, and we follow strict quality control measures to ensure excellent service.
Yes, you can read customer reviews and testimonials on our website.
We use safe, certified products and advise on precautions for your safety during treatments.
Yes, we offer free, no-obligation quotes for all our services.
Cancellations made at least 24 hours in advance are eligible for rescheduling or refunds.
Our team keeps you updated throughout the moving process via phone or email.
Our staff undergoes rigorous training in cleaning, pest control, and moving to deliver professional results.
Yes, all our services are tailored to meet your specific needs and preferences.
You can provide feedback through our website, email, or by contacting our customer service team directly.
Still have questions?
We’re here to help! Contact us today for personalized assistance, or get started by booking our services now. Let us make your experience seamless and stress-free!
